A fixed-term service can be a practical option for clients who want a beautifully furnished home without making a full upfront purchase straight away. It offers more flexibility for changing circumstances, shorter stays, relocations, temporary homes, trial periods before committing long-term, or projects where immediate ownership is not the priority. Flexx is designed for clients who want access to well-made furniture for an agreed term, with professional delivery, placement and collection, and the option to purchase at the end if it suits them.  

Flexx is one of TLC Home’s four service offerings. It is our online-only, fixed-term furniture service, designed for clients who want beautifully furnished spaces with flexibility built in. Unlike our made to measure products or interiors design services, where pieces are custom-made for you to own, or Reupholstery, which updates furniture you already own. Flexx lets you use selected, available TLC Home pieces to purchase or for an agreed term with delivery, placement and collection included. Property Presentation is also a separate service where our design team give advice on the best way to present your property.

Flexx is TLC Home’s online furniture service. You choose your pieces online, select your term or purchase outright and we arrange delivery, placement and collection (when appropriate).

Flexx is available on 3, 6, 12, 24 and 36 month terms.

Yes. The minimum Flexx Term charge is 3 months, even if you use the furniture for a shorter period.

No. All Flexx Term items remain the property of TLC Home during the agreed term unless you choose to purchase them.

Yes. At the end of the agreed term, you can either return the item or purchase it should you wish.

Your first payment is taken at checkout. For 3-month terms, that first payment includes the full 3-month furniture rental. For longer terms, future payments are collected monthly in advance from your saved card.

Jersey delivery and collection is included in the price shown online.

It is no problem to return the furniture early however the Flexx is fixed-term, so the full contracted amount for the chosen term remains payable. You can end your Flexx term and arrange collection through the

Not without written consent from TLC Home. If you need to move the item, please contact for advice.

No. Flexx Term items must not be altered, reupholstered, sublet, transferred or relocated without written consent.

Normal domestic wear and tear means gradual, expected signs of everyday home use, such as minor scuffs, light surface marks and normal cushion softening that do not affect function.

Damage beyond fair domestic use may be chargeable. This includes things like serious staining, odour, burns, tears, pet damage, water damage, impact damage, misuse or unauthorised alterations.

All Flexx Term items are delivered with a condition report card which the product should be compared to on delivery to ensure this is accurate before the delivery team leave. If you subsequently notice and issue that you believe was present on arrival, please let us know within the following 48hours. During the use of the item, if you have any additional concerns, please contact us for advise.

Before the end of your term you will be contacted to arrange a suitable collection date and time. You could also opt to extend the term. There is no automatic renewal. If you wish to purchase the item, please contact us.

If the end of the term is reached with no instruction regarding collection or renewal s received. You may continue to be charged the applicable monthly rate until the item is collected or item is purchased.

We will contact you 14 days before the end of your term with instruction on how to arrange collection. You are able to arrange collection any time from then and up to 10 days after the date the term ends for convenience. If you have any problems arranging a suitable collection date and time, please contact us.